Friday, May 09, 2008

What if all the real estate headlines are wrong?

OK, time for a 30-second real estate market quiz. Quick…which is the more exciting scenario?

- A man slowly walks down a flight of stairs, sometimes pausing or retracing his steps until he reaches a floor. After trudging along for while, he notices another staircase and begins ascending, occasionally pausing or taking a step back before methodically proceeding upward.

- Ignoring the safety railing, a man hurtles down a terrifically high flight of stairs. He hurries recklessly downward, dodging obstacles in his path as he goes. He suddenly cries out as he loses his footing, sails through the air, tumbles down several flights and crashes through a banister. The badly injured man is bandaged from head to toe and attached to a variety of complex medical devices that monitor his vital signs. Experts debate his condition but agree that the situation is dire and prospects for recovery are uncertain.

…and that’s why more headlines say “Home values off the cliff in Phoenix, Miami and Las Vegas” than “Things aren’t bad in Seattle, Portland and Charlotte.” Most readers just find sensational headlines more interesting. And while they may help sell newspapers, they also scare buyers and sellers to the sidelines, though the news may be very positive for home buyers in particular.

Add public relations acumen to the long list of skills today’s real estate professionals need to be successful. Real estate is a long-term investment, but it’s easy to lose sight of that fact when current conditions and recovery prospects seem grim. As REAL Trends Editor Steve Murray* says:

“Rather than say ‘it is a good time to buy,’ sales professionals need to present facts, figures and charts that show it clearly. The time where housing consumers took our word for this has likely come to a close.”

The picture isn’t all doom and gloom. Real estate pros can make a convincing case that, for many homebuyers, now is a great time to buy. But you’re going to need some proof. Get listing data, neighborhood information and compile your own reports on market conditions. Be able to explain market conditions with visual summaries. Provide leave-behind reports and materials homebuyers can reference later.

So what’s needed in today’s market? In the form of a classified ad, it might look something like this:

Wanted: Real estate professional with public relations skills, local expertise and nerves of steel. Strong understanding of industry trends affecting buyers, sellers and homeowners. Must be able to recognize risks and opportunities inherent in shifting markets, provide candid assessments and expert guidance. Ability to troubleshoot and deliver creative solutions for skeptical consumers. Positive mindset and understanding of buyer and seller psychology required.

Who’s on board?

Author note: If you see Steve Murray on the agenda at an industry event, check him out. You can learn more about real estate market conditions in one session than reading real estate headlines for six months.

Charles Warnock is Marketing Director at eNeighborhoods and Homes.com. eNeighborhoods and Homes.com provide powerful marketing tools for real estate professionals, including listing tools, agent websites, online advertising, Neighborhood Reports, CMAs, Buyer Tours. Dominion Enterprises is a leading provider of real estate media and marketing services.

http://www.eneighborhoods.com/

http://www.homes.com/

Charles writes often on interactive marketing and real estate marketing.